B2B SaaSClient project
Stripe and Salesforce Integration for RevOps
Connected Stripe billing events to Salesforce so sales and finance shared one source of truth for subscriptions, renewals, and failed payments.
Client name withheld by agreement. Outcomes and scope reflect the actual engagement.
Challenge
A SaaS RevOps team had invoice and renewal data split between Stripe and Salesforce. Silent payment failures went unnoticed, CRM records drifted from billing reality, and custom scripts broke on every Stripe API change.
Solution
Rebuilt the integration using Stripe webhooks and the official connector pattern: verified event delivery, mapped Stripe and Salesforce objects one-to-one, automated dunning alerts, and added rollback steps for go-live.
Architecture
Product→Payment Layer→Webhooks→Billing→CRM/ERP
Technology
- Stripe Billing
- Salesforce
- Webhooks
- RevOps automation
Impact
- Single source of truth for subscription and payment status
- Automated alerts on invoice paid and payment failed events
- Reliable weekly reconciliation between Stripe and CRM
- Documented rollback plan for production changes
Outcomes
- Single source of truth for subscription and payment status
- Automated alerts on invoice paid and payment failed events
- Reliable weekly reconciliation between Stripe and CRM
- Documented rollback plan for production changes
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